AM announces 2015 F&I Compliance Conference
28 July 2015
AM has announced it will once again host its popular F&I Compliance Conference following its hugely successful first year.
Launched last year, the F&I Compliance Conference coincided with the Financial Conduct Authority (FCA) assuming responsibility for consumer finance and was hosted just as many dealers applied for full authorisation.
Eighteen months since the FCA came into force, this year’s conference will help dealers consolidate lessons learned and build on solid foundations to create a sustainable and profitable F&I business which is transparent and trusted by the consumer.
Taking place on Tuesday, November 10 at the Motorcycle Museum, Solihull, West Midlands, the conference will explore a wide range of F&I issues and the challenges dealers face as well as gleaning views and best practice from the industry.
Focusing on the current F&I landscape and how to create a sustainable and profitable F&I business which meets the FCA’s ‘treating customers fairly’ (TCF) remit, views from suppliers and dealers will provide insight on how the sector has interpreted the regulations. The format of the conference will be designed to encourage lively debate for a genuinely interactive atmosphere where different views, questions and shared experiences will be welcomed.
The conference’s two main sponsors Alphera Financial Services and Mapfre Abraxas will provide presentations which will seek to deliver genuine insights into their respective areas of expertise.
Alphera will focus on how making car finance simple, transparent and honest is win-win for dealers, boosting customer satisfaction at the same time as potentially adding to the bottom line.
Mapfre's speaker will highlight the FCA changes to the selling of GAP and provide examples of best practice already at work within some automotive retail businesses.
Spencer Halil, director of Alphera Financial Services, said: “As an award winning independent finance provider, we welcome the opportunity to explain how the changes we have introduced in terms of simplicity and transparency have positively affected our partners businesses and ultimately the consumer”.
MAPFRE’S marketing and channel development manager Rob Dyer said: “Many of our clients have turned to us for advice in the run-up to the regulation date and as a result we have been involved in helping dealers develop best practice and we will be sharing these insights at the conference. We view the new rules as an opportunity for dealers to build on relationships with their customers and not as a threat to revenue.”
In addition, Jerry Page, finance & insurance director at Mercedes-Benz Retail Group UK, will provide his views on interpreting the FCA regulations and will talk about the challenges dealers face understanding the different approaches to compliance adopted by finance companies.
The conference will also deliver an interpretation from a legal perspective when Russell Kelsall, a partner in the global law firm Squire Patton Boggs (UK) who specialises in automotive and, in particular, the FCA, takes to the stage.
Tickets are available to dealers and manufacturers, to book, please go to www.amfandicompliance.co.uk