Who should attend

Aimed at motor retailers, motor manufacturers and the allied industry, tickets will be limited and strictly on a first come basis. Last year we attracted some of the most senior names working in F&I in automotive retail and we expect a similar calibre of delegates at this year’s event.

The conference is aimed at automotive retail professionals who want to improve their understanding of F&I compliance under the Financial Conduct Authority (FCA) and are interested in hearing regulation interpretations from industry specialists. Employees who will benefit include senior managers, sales managers, sales executives and business managers as well as marketing and digital marketing managers and aftersales managers, anyone, in fact, who needs to gain as extensive an understanding of the FCA remit as possible and whose role entails working within its guidelines.

Board, directors, divisional directors and senior personnel – Gain the confidence and understanding required to ensure all your dealerships are FCA compliant

Finance directors – As the dealership or dealer group’s most senior financial figurehead, it is essential to gain as deep an understanding as possible of the FCA compliance expectations

Dealer principals and general managers – Likely to be taking responsibility for compliance, heads of business need to be best placed to implement the regulations

Sales managers – It is imperative sales managers are in the best position to be able to deal with compliance on a daily basis and ensure executives adhere to FCA principles at all times

Business managers – As the providers of F&I information to consumers, business managers are at the forefront of ensuring the FCA remit is met

Compliance managers – A relatively new role since the FCA era, compliance managers are most likely to be the guardians of compliance

Sales executives –Need to be fully conversant on how the dealership is implementing the regulations

Aftersales managers – Responsible for employees upselling a host of add-on insurance products,  the aftersales department also needs to be fully FCA compliant

Service advisors – At the forefront of selling a wide range of insurance products, service advisors also need to be confident they are FCA compliant

Marketing and digital marketing managers – Understanding FCA regulations and it influences both finance led marketing and when promoting the benefits of F&I products is essential

Customer service managers and advisors – In contact with customers on a daily basis, ensure customer service staff are FCA confident when conversations turn to F&I products 

 

* No suppliers to this industry will be allowed entry to the conference or Fair unless they are an exhibitor or sponsor.

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